Resolving Conflict in the Workplace
Who We Are
Founded by Bruce Mazzare in 1975, Management Development Systems is a leader in management and team development. The company, under the leadership of CEO, Bruce Mazzare provides products, assessments, workshops and coaching to promote professional and personal development.
Management Development Systems believes people are an organization’s most valuable resource. The selection, development, and resulting productivity of people is critical to a company’s growth, profitability, and survival. We seek to help companies recognize their under-utilized staff members and show them how to encourage these members to greater productivity.
This is the most powerful behavioral model in the world. The DISC model assists in improving communication, building relationships, conflict resolution, team development, stress management and turnover reduction. It allows people to positively understand themselves and others in their workplace.
MDS is a Value Added Associate of TTI International
TTI Success Insights is the world’s leading source for research-based, validated assessment and coaching tools that enable organizations to effectively meet their human capital management needs.
We present this course on behavior styles with four values in mind:
- DISC is the doorway to communication. The uniqueness of each person extends far beyond the DISC model. Therefore, behavioral models should NOT be referred to as “personality tests.”
- The purpose of a behavioral model is to create win/win relationships, not in any way to manipulate, “pigeonhole,” or label a person.
- Every person has the potential to be a winner. We all win in different ways. One behavioral style is NOT a better style than another. Your behavioral style is the combination of the Highs and Lows of all four factors. (DISC)
- Every person has the ability and can adapt to any style. Adapting does require increased energy. How long a person can adapt is unique and different to each individual. The DISC model identifies, for you, your natural tendencies and gives you the knowledge to CONSCIOUSLY adapt as the situation requires.
Enjoy your journey into the better understanding of human behavior.
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