Our Business Coaching Programs Refocus Your Efforts Resulting in Higher Productivity and Lower Turnover.
During the years Assessment Solutions has been coaching business owners and managers, one thing has been certain: while most in management positions know that higher productivity and lower turnover result in increased profits, they aren’t sure how to change what they are doing to get there. What is needed is a paradigm shift in the form of business coaching programs.
“Bruce Mazzareof Assessment Solutions is more than a consultant or coach with great ideas, he is an expert who has shaped my growth as a CEO of a successful non-profit. We have also utilized Bruce’s experience and insight with organizational leadership, management, and growth to work with our staff and branch office. Bruce is a motivator and a roll-up-the-sleeves mentor who has helped position us to see positive results. I highly recommend Bruce Mazzare for his broad expertise and insight for any business and non-profit.” Joe Padilla, Founder, CEO, & President of Mental Health Grace Alliance
Traditionally, there are two ways to build profits: 1) Cut expenses 2) Increase sales. While focusing on one or both, underlying issues that eat into profits go unresolved. In our Business Coaching Programs we train managers to focus on these key issues:
Communications covers a broad spectrum and is one of the chief causes of employee dissatisfaction, conflict, mistakes resulting in costly redos and high turnover. Poor communication is the #1 problem in organizations according to CEOs and Business Owners we have coached. In the Assessment Solutions Business Coaching Programs, we use an approach developed by Target Training International. This scientifically proven method determines the behavior style of managers and staff and provides strategies for communicating with each.
STRATEGIES FOR EFFECTIVE COMMUNICATION
|A HIGH D may want:
Authority, challenges, prestige, freedom, varied activities, difficult assignments, logical approach, opportunity for advancement.
|A HIGH I may want:
Social recognition, popularity, people to talk to, freedom of speech, freedom from control and detail, favorable working conditions, recognition of abilities, to help others, chance to motivate people.
|A HIGH S may want:
Status quo, security of situation, time to adjust, appreciation, identification with group, work pattern, limited territory, areas of specialization.
A HIGH C may want:
Security, no sudden changes, personal attention, defined responsibilities, exact job descriptions, controlled work environment, status quo, reassurance to be a part of a group.
©2016 Management Development Systems, www.assessmentsolutions.com
Assessment Solutions has found through our Business Coaching Programs there are so many managers who are afraid to offer praise because they feel their people will expect some type of monetary compensation. However, the driving force behind most employees is job satisfaction. They crave encouragement, recognition and a good old pat on the back. When feeling appreciated and valued, employees will work to achieve more. When feeling unappreciated and devalued the reverse is true. Non-recognition for a job well-done results in low productivity and high turnover.
- Underutilizing Talent in the Organization
Often talent is underutilized and undeveloped. This is a downside of mismanagement and costs an organization untold dollars. To be able to develop your people requires management leadership. Here’s our take on the degrees of management leadership – which are you?
Level One – You Have the Title! Your goal should be to expand your knowledge and management skills.
Level Two – You Are a Team Leader! Your goal should be to further your leadership skills so those under you who are motivated and driven to see opportunity for growth.
Level Three – You Are a Developer of People! People know working under you will result in a higher potential for them. You challenge them to be better by example.
- Open-Door Policy
Many companies who say they have an open-door policy actually do not. Well, they do until it is used for a dissenting opinion or an employee’s idea to change the way a job is done. Being open to innovation and creativity is paramount to pushing toward increased profitability, especially in the market today.
- Slow to Make Necessary Changes in Personnel
We provide Business Coaching Programs to many family-owned businesses and have found this last point a steady drain on many organizations. The reasons are varied, but they all come down to emotions. Many managers and owners are slow to terminate a friend, family member or someone who has been with them a long time. It is not only a drain on the finances but is demoralizing to the many good employees who see incompetency go rewarded.
By focusing on these five areas, managers can transform a company and shift the organizational culture. They will go from managers to leaders and be able to increase productivity, decrease turnover and increased profit.